SIT Student Account
Frequently Asked Questions

1. What will I do if I forget my password or i would like to request the new password?
2. How can I change the password?
3. Why can't I login to webmail or e-learning?
4. Why can't I connect to the Wi-Fi service?
5. When and where I contact the control room(CB2310)?
6. How can I contact SIT Servicedesk?

What will I do if I forget my password or i would like to request the new password?

• Go to this URL and perform by yourself at https://www4.sit.kmutt.ac.th/student/forgot_password

How can I change the password?

• Go to this URL and perform by yourself at https://www4.sit.kmutt.ac.th/student/change_password

Why can't I login to webmail or e-learning?

• Your user ID or password is incorrect.
  Solution:  Check your password again or reset your password.
• Your disk quota exceed its limit.
  Solution:  Fill the request form and specify the subject of problem as disk quota expire.
                  Send it to servicedesk@sit.kmutt.ac.th

Why can't I connect to the Wi-Fi service?

• You get the authentication problem.
  Solution:  Check your password again or reset your password.
• You can not connect Wi-Fi.
  Solution:  Read the manual again at http://noc.kmutt.ac.th/?page_id=254 and try again.

When and where I contact the control room(CB2310)?

• Control room(CB2310) service hours:
            Monday - Friday  (9.00 a.m. - 8.30 p.m.)
            Saturday - Sunday   (9.00 a.m. - 6.00 p.m.)

How can I contact SIT Servicedesk?

• E-mail: servicedesk@sit.kmutt.ac.th
• Tel. 0-2470-9879